[benefits-l] UNITED HEALTHCARE NurseLineSM services

[City Employee Benefits]

UNITED HEALTHCARE NurseLineSM services

When you have a health concern, it can be difficult
and time-consuming to find the information you need.
NurseLine services can help you make smart health care
decisions with immediate telephone access to experienced
registered nurses.

Take charge of your health
One toll-free number connects you with a registered
nurse who can assist you and your family with a wide
range of health care questions and concerns. Get trusted
information and support any time — 24 hours a day, seven
days a week.

NurseLine services also give you access to an audio health
information library. Choose from more than 1,100 health
and well-being topics, with 600 messages available in
Spanish. Services are available to translate 140 languages
and for callers with hearing impairments.
Experienced professionals

NurseLine nurses have an average of 15 years clinical
nursing experience. They are an excellent resource
when you need help choosing care, managing a chronic
condition, understanding treatment options and more.

“My baby has a temperature of 102 degrees. It’s
midnight. What do I do?”

“I have diabetes. How can I manage my condition and
stay healthy?”

“I’ve been diagnosed with breast cancer. How do I know
what treatment option is right for me?”

Current health information

NurseLine nurses provide reliable information based on
the latest medical and professional guidelines. So, think of
NurseLine services as your one-stop resource for making
smart health care decisions every day.
To talk with a NurseLine nurse, call the Customer Care
number on the back of your member ID card, or visit
myuhc.com.

To access NurseLine, call the phone number
on the back of your ID card.

NurseLine services can help you:
• Find a doctor or hospital.
• Understand treatment options.
• Ask medication questions.
• Choose appropriate medical care.
• Locate available resources.

NurseLine is a service mark of UnitedHealth Group, Inc., used by
permission.
100-3501
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://news.gocolumbiamo.com/pipermail/benefits-l/attachments/20110609/f6fff9ed/attachment.html